Warranty

Our Commitment

At Cran Maroon™, we believe in creating products that are built to last and crafted with care. We make sure to provide the best quality of our materials and workmanship. That’s why we offer a comprehensive warranty to ensure your peace of mind with every purchase.

Warranty Coverage

All Cran Maroon™ Desk Essential & Leather Goods are covered by a warranty for 6 months from the date of purchase. The warranty covers any:

  • Manufacturing defect
  • Faults in material.

The warranty does NOT cover any;

  1. Damage caused by accidents, misuse, or abuse.
  2. Damage from improper care. storage . or cleaning.
  3. Normal wear and tear, including scratches, dents, or fading from daily use.
  4. Unauthorized changes or modifications.
  5. Damage from exposure to extreme conditions (moisture, heat, chemicals)
  6. Unauthorized repairs or modifications.

 

How to Make A Warranty Claim

To make a warranty claim, please follow these steps:

  • Contact Us:
    Email our support team at support@cranmaroon.com
  • Provide the Following Information:
    Your order number or proof of purchase
    A brief description of the issue
    Clear photos or videos showing the defect or problem
  • Review:
    Our team will review your claim within 2–3 business days and contact you with the next steps.


Depending on the nature of the defect and the product, we will Offer a replacement (if available) or Provide a refund.

We will always strive to resolve your claim quickly and fairly. If you have any further questions about our warranty or need assistance, please reach out to our support team support@cranmaroon.com.